Returns & Exchanges
Returns & Exchanges
- You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and these terms of return and exchange are not available in case of a sale by third parties and invoice which shall be governed by the terms of such sale.
- Items must be unused, unwashed, undamaged and with original tags.
- Returns that are damaged or soiled may not be accepted and may be sent back to the customer.
- Returned goods will be accepted only if they are in their original packaging.
- Goods are faulty if they are received damaged.
- If you want to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.
- Items that are damaged as a result of normal wear and tear are not considered faulty.
- Purchased products can be returned or exchanged within 7 days of receiving the order.
- The item/s must be returned to us before the exchange/refund is made. Once the items have been received, you will either receive your new item (for exchanges), or a full refund (excluding original shipping cost). This is only applicable for online purchases.
- Orders are subject to Customs and Duty charges, payable by the recipient and you may be requested to pay duty charges prior to exportation of your order from India by our delivery agent.
- As computer monitors vary, we cannot guarantee that your monitor’s display or any color/structure will be accurate.
- Items purchased from this website can only be used for personal purposes and cannot be resold to any third party
- Order cutoff times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
- Estimated delivery times are used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination custom clearance processes.